Methodology and Statistics
International Conference, 17 - 19 September 2001
FDV, Ljubljana, Slovenia
MEASUREMENT ERROR IN WEB SURVEYS
Mick P. Couper
Department
University of Michigan, Ann Arbor
USA
One of the major benefits of Web survey is the ability to enhance (or even
replace) survey questions with a variety of visual stimuli (pictures,
drawings, etc.). In addition, the rich visual medium of the Web permits the
survey designer to vary color, design and layout of the survey instrument at
will. However, these enhancements may come at a cost in terms of
measurement error. This paper will present the results of several
experiments examining the effects of visual enhancements on the answers
provided in Web surveys and discuss the implications for survey design and
measurement error.
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